Privacy Policy
Last Updated: 07/13/2024 Ver: 1.0
Aloha Resume LLC
We think your privacy is important and that your personal information is yours. This Privacy Policy will explain how Aloha Resume LLC (“Aloha Resume”) uses the personal data we collect from you when you use any of our website (the “Site”). Please review our Privacy Policy carefully to understand how we collect, use, protect, and manage your Personally Identifiable Information (“PII”), that is, information that can be used alone or with other data to identify, contact, or locate a specific person, or to identify an individual in context.
Aloha Resume Online Properties
This Privacy Policy applies to all online properties operated by Aloha Resume LLC, including, but not limited to:
- Aloha Resume “aloharesume.com” (and sub-domains)
- View Resume “viewresu.me”
What Personal Information Do We Collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience. Additionally, we collect work history, volunteer work, education history, awards, publications, hobbies, skills, and references as part of our resume service.
How do we collect Information?
You directly provide Aloha Resume with most of the data we collect. We collect data and process data when you:
- Register on our Site
- Place an order for any of our products or services
- Subscribe to our newsletter
- Use live chat
- Open a support ticket
- Voluntarily complete a customer survey or provide feedback
- Use or view our website via your browser’s cookies
- Or otherwise enter information on our Site
How Do We Use Your Information?
We may use the information we collect from you in the following ways:
- Process your order and manage your account
- Email you with special offers on other products and services we think you might like
- To personalize your experience and deliver the type of content and product offerings in which you are most interested.
- To improve our website to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
- To share with authorized third parties, subject to your prior consent.
- For analytics purposes to improve our services.
- To use with AI products to in the act of generating resumes and cover letters.
How Do We Protect Your Information?
Our website is scanned, and underlying code is reviewed on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Aloha Resume uses only PCI and SOC2 Type 2 compliant infrastructure and data storage vendors.
Do We Use ‘Cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
There are a number of different types of cookies, however, our website uses:
- Functionality – Aloha Resume uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Aloha Resume uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Aloha Resume sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
We use cookies to:
- Keeping you signed in
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers vary, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you disable or turn off cookies in your browser, some features that make your site experience more efficient may not function properly.
For further information, visit allaboutcookies.org.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide you with advance notice. This does not include website hosting (and other infrastructure providers) partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Any links or recommendations of Third-Party resources or products are not a form of legal endorsement and imply no warranty.
Fair Information Practices
In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
- We will notify you via email within 15 business days of discovery.
- We will notify the users via in-site notification within 15 business days of discovery.
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@aloharesume.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Children’s Privacy
Our products and services are intended only for users aged 16 years and older. We do not market or target our products to children. If we learn that we have collected personal information from a child under age 16, we will launch an investigation to ensure explicit parental approval of their child's use of our services and agreement with our policies.
Your GDPR Rights
If you are located in the European Economic Area (EEA), you have the following rights under the GDPR. To exercise any of these rights, please email support@aloharesume.com. We will respond within one month of your request. We may need to verify your identity to prevent unauthorized access to your information.
The right to access – You have the right to request Aloha Resume for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Aloha Resume correct any information you believe is inaccurate. You also have the right to request Aloha Resume to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Aloha Resume erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Aloha Resume restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Aloha Resume’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Aloha Resume transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at our email support@aloharesume.com.
Changes to our privacy policy
Aloha Resume keeps its privacy policy under regular review and places any updates on this Site. This privacy policy was last updated on 07/13/2024.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Aloha Resume LLC
209 Brittany Ct
Pardeeville, WI 53954
support@aloharesume.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Aloha Resume has not addressed your concern in a satisfactory manner, you may contact the Wisconsin Department of Agriculture, Trade and Consumer Protection Bureau of Consumer Protection.
Mail: 2811 Agriculture Drive, PO Box 8911 Madison, WI 53708-8911
Email: DATCPHotline@wi.gov
Website: datcp.wi.gov
PHONE: (800) 422-7128
TTY: (608) 224-5058